NeuroTrader™ · Legal
Privacy Policy
Last Updated: June 7, 2026
1. Introduction
NeuroTrader™ respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and process information when you use NeuroTrader™, our website, digital products, frameworks, web app, and related services.
By using NeuroTrader™, you agree to the practices described in this Privacy Policy.
2. Who We Are
NeuroTrader™ provides behavioural performance intelligence, execution feedback, trader reflection tools, digital frameworks, and related educational products for traders.
NeuroTrader™ is operated by NeuroTrader Inc., a company incorporated in Delaware, United States. NeuroTrader Inc. is the data controller responsible for your personal information.
For privacy-related questions, contact:
3. Information We Collect
We may collect the following categories of information.
Account Information
- Name
- Email address
- Account login details
- Subscription or purchase status
- Support messages
Payment Information
Payments may be processed by third-party payment providers such as Stripe or other payment processors.
We do not store full credit card details.
Payment providers may process:
- Billing details
- Payment method information
- Transaction history
- Fraud prevention data
Trading Data
If you connect, upload, or manually enter trading data, we may process:
- Trade history
- Instrument
- Entry and exit information
- Position size
- PnL
- Risk information
- Session information
- Timing data
- Platform or broker source
- Imported CSV or broker statement data
Behavioural Data
NeuroTrader™ is designed to help users understand their trading behaviour. We may process:
- Trade feedback interactions
- Reflections
- Notes
- Calibration responses
- Behavioural review answers
- Daily and weekly review inputs
- Behavioural pattern labels
- Identity-related inputs
- Execution-related observations
Technical and Usage Data
We may collect:
- IP address
- Device information
- Browser information
- Operating system
- Pages visited
- Clicks and interactions
- Login times
- Analytics data
- Cookie data
4. How We Use Your Information
We use information to:
- Provide NeuroTrader™ services
- Create and manage your account
- Process purchases and subscriptions
- Deliver digital products and frameworks
- Generate behavioural observations and execution feedback
- Link trading behaviour to market context
- Store reflections and notes
- Improve platform functionality
- Improve behavioural feedback quality
- Maintain security
- Prevent fraud or abuse
- Provide customer support
- Comply with legal obligations
5. Legal Bases for Processing
Where applicable under GDPR or similar privacy laws, we process personal information based on one or more of the following legal bases:
Contract
We process information necessary to provide NeuroTrader™ services, digital products, purchases, subscriptions, account access, and customer support.
Consent
We may rely on consent for optional cookies, marketing emails, certain analytics tools, and optional data connections.
Legitimate Interests
We may process information to improve NeuroTrader™, maintain platform security, prevent fraud, understand product usage, and improve behavioural insights, provided those interests do not override your rights.
Legal Obligation
We may process and retain information where required by tax, accounting, consumer protection, or legal compliance obligations.
6. Data Ownership
Your trading data and behavioural data remain yours.
NeuroTrader™ structures, interprets, and analyzes your data to provide behavioural insights, execution feedback, pattern memory, and identity evolution features.
You may request export or deletion of your data, subject to legal, accounting, security, or operational retention requirements.
7. Cookies and Analytics
NeuroTrader™ may use cookies and similar technologies to:
- Keep users logged in
- Improve site functionality
- Measure website usage
- Understand product performance
- Support marketing or advertising campaigns
Examples may include tools such as:
- Google Analytics
- Meta Pixel
- Microsoft Clarity
- Stripe
- Hosting and infrastructure analytics
Where legally required, we will request consent before using non-essential cookies.
8. Sharing of Information
We do not sell your personal data.
We may share information with trusted third-party providers needed to operate NeuroTrader™, including:
- Payment processors
- Hosting providers
- Analytics providers
- Email providers
- Customer support tools
- Security and infrastructure providers
These providers may only process information as necessary to provide their services to NeuroTrader™.
9. International Transfers
NeuroTrader™ may use service providers located in different countries.
Where required, we use appropriate safeguards for international data transfers, such as contractual protections or other lawful transfer mechanisms.
10. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- Account status
- Legal obligations
- Tax and accounting requirements
- Security needs
- Product functionality
- User requests
Examples:
- Account data may be retained while your account is active.
- Purchase and invoice records may be retained as required by law.
- Trading and behavioural data may be retained until you delete your account or request deletion, unless retention is legally required.
- Support messages may be retained for customer service and legal protection.
11. Data Security
We use reasonable technical and organizational safeguards to protect your information.
However, no system is completely secure. We cannot guarantee absolute security of any information transmitted or stored online.
12. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request data portability
- Object to processing
- Restrict processing
- Withdraw consent
- Lodge a complaint with a data protection authority
To exercise these rights, contact:
13. Marketing Emails
If you subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link or by contacting us.
Transactional emails related to purchases, accounts, billing, or security may still be sent.
14. Children
NeuroTrader™ is not intended for children under 18.
We do not knowingly collect personal information from children.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted with a new “Last Updated” date.
Continued use of NeuroTrader™ after changes means you accept the updated policy.
16. Contact
For privacy questions: